What our Customers say...

Testimonials

I would recommend SERVPRO to anyone. They helped make the very best of a bad situation (kitchen flood), and their professionals -- under the guidance of manager Noel Torrissi -- put our custom cabinets, granite counter-tops, and hardwood flooring back to the way they were. "Like it never even happened." Many thanks to all SERVPRO staff and consultants for their kind, courteous, and efficient work!

Highly recommend! We had building damage with lots of broken glass. The team from SERVPRO cleaned up all the glass and clean EVERYTHING, and I mean everything.

I have to say that I am pleased. Justin was the crew chief and he and the crew did an outstanding job, they were meticulous and totally focused on the tasks at hand. At one point, I walked by and was observing them, unnoticed, and they did everything they could to ensure 100% coverage, even the young ones were incredible, moving things and not missing one spot. If this is a representation of how SERVPRO carries out business then I can confirm we’re going to be in business together for a very long time! From all of us at the Veterans Outreach, we’d like to say thank you for a job well done!

We called SERVPRO to do some cleaning for our business. The technicians were very professional and courteous.They did a very thorough job of cleaning.  We have already scheduled them to clean other areas of our building.

I am very happy with SERVPRO of Stoneham/Wakefield. They gave me a very good response, especially as I called on a Sunday with a flooded basement.  Thank you for your quick response and wonderful service.

I would recommend them if anyone needs restoration work, they were professional and courteous.  Marc  is very knowledgeable. SERVPRO of Stoneham/Wakefield did an amazing job about a month ago. Our building was flooded a few floors and the team kept me updated on a day to day basis.

10/10, excellent job!

We called SERVPRO of Stoneham/Wakefield and they came out within the hour and started right away with the drying.  In the following weeks they worked very fast and efficiently to get our home back in to shape.

Everyone I spoke with at SERVPRO of Stoneham/Wakefield was professional, pleasant, on-time and thorough.  I would recommend them highly.

We arrived at our office to find that we had a water damage overnight.  We immediately contacted SERVPRO.  The SERVPRO crew worked very hard to get the water cleaned up and the office back to normal.  We could not be happier with the level of service.

When our home was damaged from an ice storm in January, SERVPRO was there to resolve the issues.  The crew was able to isolate the damage and dry the areas quickly.  SERVPRO was very professional, prompt and polite.  

SERVPRO was able to resolve a mold issue we were having in the attic of my house.  The SERVPRO team was prompt and made the mold disappear.  I am very impressed with the level of service. 

We had a stove top fire in our kitchen.  SERVPRO was able to respond immediately.  The crew was very polite and professional.  They explained the process and resolved our issue very quickly.  I am very impressed with the level of service. 

SERVPRO was very professional, Prompt and polite.  We discovered that our water heater failed on Friday night.  Saturday morning we called SERVPRO and they were able to respond on Saturday.  We are very impressed with the level of service. 

SERVPRO did a great job they worked miracles here at my home. The crew was very professional and polite. 

I can't say enough good things about SERVPRO. Marc and his team took care of my storm damage quickly. I am very impressed with the level of service. 

SERVPRO to the rescue. Due to a storm in the area my basement flooded. The staff at SERVPRO was very polite and professional. I am very impressed with the level of service. 

We discovered mold in our attic.  SERVPRO was able to provide an estimate and complete a remediation quickly.  The SERVPRO Team was very polite and professional. I was impressed with the level of service they provided. 

SERVPRO was very professional, prompt and polite.  My mother had a small fire in her home and the staff at SERVPRO could not have been better.  I am very impressed with the service they provided. 

SERVPRO of Stoneham/ Wakefiled did a fantastic job.  I had a fire in the kitchen and the house filled with smoke.  Thanks to the efforts of the SERVPRO team I was able to stay in the home during the cleaning process.  Great Job!

The SERVPRO Staff was awesome.  They arrived quickly and were able to get us back up and running.  I am very impressed with the service.  I hope to not need them in the future but I know who to call if I do.

The SERVPRO Staff was awesome.  They arrived quickly and were able to get us back up and running.  I am very impressed with the service.  I hope to not need them in the future but I know who to call if I do. 

Sherri and Marc were so understanding and professional helping me through our situation I could not of done it without their expertise and helpfulness

SERVPRO team was very professional, prompt and polite. Marc and his crew went above an beyond.  I am very impressed with the level of service. 

Michael and the crew from SERVPRO were awesome.  They were able to resolve a mold issue I was having in the attic of my home. They were able to explain the process and complete the job a head of schedule.  Thank you again SERVPRO for being there when we needed you. 

Jimmy and the entire SERVPRO team were awesome.  They were very professional, prompt and polite.  Jimmy explained the process to me and was able to answer my questions. Thank you again for the outstanding service. 

The SERVPRO team completed a mold remediation in my home. They were very professional, prompt and polite.  We are in the process of selling our home. They were able to talk to the buyers and explain the process.

The SERVPRO team could not have been better.  They worked around the clock to get us back to normal after our fire .  I am very impressed with the level of service. I hope to never need them again but I know who I will be calling if I ever do.

Michael and the crew did an excellent job. They were able to resolve a bad situation for my office.  Thank you again for the fantastic service. 

The SERVPRO team was awesome.  They arrived quickly and were able to get me back up and running once they cleaned everything.  We were able to have very little down time as a result.

On site staff was outstanding! Please pass on our gratitude for a job done extremely well and very efficiently.  We truly appreciate the level of professionalism displayed by every SERVPRO team member.  Thank you!

The SERVPRO staff was incredibly thorough & professional.  We couldn't be more pleased with the work which was done.

The team that came out were great. Made many recommendations and were more than helpful. Very appreciative in time of need.

The technicians were very professional and worked well together. I was very satisfied with the results.

SERVPRO was there when we needed them.  Thank you for the prompt and professional service you provided to me and my family during the recent rain storms. 

Just a quick note to say thank you very much to you and the whole team.  Jimmy and the crew did a really great job.  Thank you for making a stressful situation manageable. 

Jimmy and the whole crew did a really great job yesterday. They were very professional, prompt and polite.  They went above and beyond the call of duty to get our operation back up an running.

The whole crew did a really great job. We are very pleased with the results.  I appreciate your fitting this into your schedule as soon as you did - it really got us out of a tight spot.

SERVPRO was very professional, prompt and polite.  The crew was excellent and treated me with the utmost respect. I could not have asked for better service. I would recommend them to my friends and family,  Great Job!

The SERVPRO team was wonderful.  I could not have asked for better service.  The team was professional, prompt and polite.  I would recommend SERVPRO to my friends, family and colleagues.

I was very pleased with how quickly SERVPRO expedited the job. The technicians are very professional and courteous. I would surely use and refer this SERVPRO in the future. 

Jim and Joe were polite, informative and thorough. I was impressed with the cleaning. Thank you !

My home is spotless and even smells clean! Every guy was awesome and worked very hard. 

I would recommend the SERVRPO Crew to my friends, family and colleagues.  They did a great job!

The SERVPRO Crew were prompt, courteous and polite. They clearly explained the process throughout the job. Thank You!

SERVPRO was excellent.  They took care of everything that was needed. 

I was impressed with the professionalism of the staff and their work. I've had my heating system cleaned before but the work of SERVPRO was far more extensive. Well worth it.

Super! Excellent! I was delighted that you came as soon as you did. Your men were very well trained at their work. They did a super job in every respect.

We couldn't have had two better guys working at our home. They were efficient, polite, personable and very knowledgeable.

The SERVPRO Team was very professional, prompt and Polite.  I could not have asked for better service.  

SERVPRO was friendly, accommodating, flexible and very helpful. We had a claim the day before Christmas Eve and they were outstanding, not only for their customer service but the work they did was amazing.

Absolutely fantastic! The communication was professional and so helpful. Larry, Marc, Michael and staff have all been terrific. For the second time you made a stressful situation easier to deal with. THANK YOU so much for your speedy and effective service.

Very polite from start to finish, very prompt, very honest. Allen and his team made easy work of what we saw as an overwhelming job. Could not have asked for any better! Thank you very much!

They came instantly - on a Sunday - in a stressful situation. The team was very knowledgeable, courteous and efficient throughout the process. Thank you! Great job, top notch!

Unbelievable! I work for an insurance agent and I will not hesitate to recommend SERVPRO to our customers.

Absolutely terrific! The entire team was very helpful, thoughtful and customer service oriented. Loved all the guys. Their hard work was very noticeable. Also their attention to detail was amazing! We would recommend your service anytime.

Marc LeBlanc and his service team were superb!! Excellent customer service, efficient, courteous, comforting to my 89-year-old mom. I can't say enough for the value and service my mom received from Marc and his team. Response time was excellent and Marc was incredibly sensitive to our situation and made certain everything was effectively and efficiently handles.