Recent Posts

When Disaster Strikes Your Business

5/29/2018 (Permalink)

When disaster threatens a community, it is often too late to take the necessary steps to prepare homes, businesses and family members for the situation. Whether it's a blizzard, flood, hurricane or wildfire, disasters of all types often give little to no warning before they strike. The time to prepare for a storm is not as it approaches-the time to prepare is now.

No matter what part of the country you call home, we want to ensure you are prepared for any type of disaster. Whether you have damage caused by a hurricane, tornado, flash flood, or any other reason, SERVPRO® of Stoneham/ Wakefield have the resources, experience and training to help get your doors reopened for business as soon as possible.

If your property suffers a fire or water damage, SERVPRO® of Stoneham/ Wakefield will be ready to help you make it "Like it never even happened."

Items To Help You Build Your Own Emergency Kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Commercial Water Damage

5/23/2018 (Permalink)

Sprinkler systems can be a common source of water damage in commercial facilities. While their benefits far outweigh their cons, both properly and improperly working sprinkler systems can contribute to a flooded facility. In this case, a fire in an adjacent building caused the sprinkler system in this building to go off over the weekend. The sprinkler shut-off was eventually found but not until the damage had affected 36,000 sq ft of the facility. If this was your facility, what would you do?

Choose a Trained Professional

When your facility is affected, it is important to call a commercial drying specialist such as SERVPRO of Stoneham/ Wakefield.  At SERVPRO of Stoneham/ Wakefield, we understand that every hour closed leads to an hour lost of productivity and potential revenue. Commercial damage restoration produces unique challenges so it is very important to choose a trained professional with a proven track record. At SERVPRO of Stoneham/ Wakefield, we will respond immediately to your damage regardless of size or scope. When your facility is affected, no job is too big or too small. If your find yourself in this situation, call SERVPRO of Stoneham/ Wakefield at 781-245-0011.

Commercial Mold Damage

5/23/2018 (Permalink)

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Mold can also grow as a result of improper drying when you have a water leak that was not properly dried.  Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Stoneham/ Wakefield, who will respond quickly and work fast to manage the situation.

SERVPRO of Stoneham/ Wakefield is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (781) 245-0011.

Common Causes of Wildfires

5/12/2018 (Permalink)

A wildfire is the potentially deadly catalyst that starts as an uncontrolled fire in a large undeveloped and un-populated area. If the response to these fires is not timely they can quickly get out of control and end up destroying homes and agriculture and killing animals and human life in their path. As many as 90 percent of wildfires in the United States are caused by human carelessness or criminal intent. An unattended campfire, the burning of debris, negligently discarded cigarettes as well as intentional acts of arson are some of the ways that people cause tragedy. Wildfires can also be caused by an accumulation of dead matter (leaves, twigs, and trees) that create enough heat in some instances to spontaneously combust and ignite the surrounding area. Man-made combustion from arson, carelessness and lack of fire safety cause wildfire disasters every year. However, weather conditions contribute to the occurrence of wildfires as well. Lightning strikes or extended dry spells causing drought are weather related agitators. Lightning strikes the earth over 100,000 times a day and 10% to 20% of these lightning strikes can cause fire. An average of 1.2 million acres of US woodland burn every year. And sadly a large wildfire is even capable of modifying the local weather conditions and producing its own weather.

Summer is coming and many of us will be camping in the woods. We have known Smokey the Bear all our lives and have the responsibility to share his critical message with the next generation of campers. I love the commercial where Smokey comes out of the woods and gives a young camper a hug for carefully putting out his campfire. You can't help but smile. The message is stated subtly but is a good reminder of the detailed instructions Smokey has provided for years on how together we can prevent forest fires. As Smokey advises,keep campfires at a manageable size, allow wood to burn to ash completely, and pour a substantial amount of water on all embers until hissing sound stops. If you do not have water, stir up the dirt or sand into the embers with a shovel and bury the fire making absolutely sure no embers are exposed and still smoldering. One last word of caution from the Bear who knows,“If it’s too hot to touch, it’s too hot to leave.”

Best Practices for Dealing with Contaminated Water

5/11/2018 (Permalink)

Do’s & Don’ts: Damage From Contaminated Water


                Avoid all contact with sewage and items and contaminated by sewage.

                Wash your hands thoroughly after contact with contaminated items.


                Spread contaminated water by walking unnecessarily on damaged or wet areas.

                Turn on the HVAC system if there is a possibility of spreading contaminated air.

                Use household fans to dry the structure and spread contaminants.

                Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

However if exposed to harmful waste, OSHA recommends a post-exposure medical evaluation.  Consult your local health department or physician.

When you are dealing with water damage, immediate action is crucial, contact SERVPRO of Stoneham/ Wakefield 781-245-0011 Our response is immediate and we use advanced equipment and techniques to remove the water quickly.  We closely monitor and document the drying process to verify your property is dried properly and thoroughly. The main goal of SERVPRO of Stoneham/ Wakefield is to help minimize the interruption to your life and as quickly as possible make it "Like it never even happened." 

Flood Warnings What do they mean?

5/10/2018 (Permalink)

Lately there has been flooding all over the United States: if you are unfamiliar with the difference between a flash flood warning, flood warning, and flood advisory; then read below! 

What is the difference between a Flood Watch and a Flood Warning issued by the National Weather Service?

  • Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

  • Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

  • Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

  • Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property.

Information from

When Storms or Floods hit the Area, SERVPRO is Ready!

5/10/2018 (Permalink)

SERVPRO of Stoneham/ Wakefield specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Stoneham/ Wakefield has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Resources to Handle Floods and Storms

When storms hit the area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 781-245-0011.

Classes of Mold

5/8/2018 (Permalink)

Like we always say, mold is everywhere and not all molds are harmful to us! Molds are often found in wet, damp places and can vary in color and smell. Mold is put into different categories based on their hazard:

Hazard Class C: While this group of molds are not health hazards – they can cause structural damages, and are recommended to be removed.

Hazard Class B: These are molds that if endured over long periods of time can cause allergic reactions

Hazard Class A: These are the molds we want to identify and remove immediately! These molds create toxins and if not handle correctly the air quality of a structure with steadily decline.

If you feel like your home or business might be affected by mold, give us a call at 781-245-0011. While we cannot determine what type of mold it may be – we can remediate it with no worry!

What is Lurking in Your Air Ducts?

5/8/2018 (Permalink)

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority.

In most cases, the HVAC system has been operating for some time without much attention. Dirt ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. In some circumstances, such as after a fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. 

Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you money. SERVPRO can often restore the HVAC system and ductwork to pre-damage conditions. 

  • We provide free written inspections and estimates
  • Eliminate offensive odors
  • Restore peak energy efficiency
  • Reduce potential for mold growth
  • Remediate bacteria, fungi and mold

Call us at 781-245-0011 to see how we can best improve your home or businesses air quality. We can make it "Like it never even happened."

Does Your Company Have an Evacuation Plan for Employees?

5/7/2018 (Permalink)

On their website, The Occupational Safety and Health Administration (OSHA) provides important safety information as well as life saving tips for employers to share with their employees should it be necessary to evacuate a building in the event of an emergency. It is worth taking a look, you will be surprised at what you learn! Check it out.

     And although an emergency escape plan is not required for all businesses, OSHA highly recommends that you provide an emergency action plan to protect yourself, your employees, and your business space during an emergency situation. Here are some tips:

     A disorganized evacuation can result in confusion, injury, and property damage. When developing your emergency action plan, it is important to determine the following:

    • Conditions under which an evacuation would be necessary.
    • A clear chain of command and designation of the person in your business authorized to order an evacuation or shutdown.
    • Specific evacuation procedures, including routes and exits.
    • Specific evacuation procedures for high-rise buildings.

    • Procedures for assisting visitors and employees to evacuate, particularly those with disabilities or who do not speak English.
    • Designation of what, if any, employees will remain after the evacuation alarm to shut down critical operations or perform other duties before evacuating.
    • A means of accounting for employees after an evacuation.

    During development and implementation of your draft plan, think about all possible emergency situations and evaluate your workplace to see if it complies with OSHA's emergency standards.

    Emergencies don’t wait for regular business hours and neither do we. SERVPRO of Stoneham/ Wakefield  provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? Call Us 24/7 – (781) 245-0011